Consulting
Business process outsourcing for companies in Egypt, Saudi Arabia and the GCC, with multilingual teams in Cairo.
Certified to ISO 9001 and ISO/IEC 42001
Some processes are essential but are not where your team adds the most value: data entry, document processing, order handling, reconciliations or first-line support. We take on defined back-office processes and run them for you, using the same systems and automation we build for clients, so the work is measured, documented and improves over time instead of disappearing into a black box.
Invoices, forms and records captured, checked and entered into your systems.
Reconciliations, payables and receivables support under your approval rules.
First-line support by email and chat, in Arabic, English and other languages.
Volumes, turnaround and quality reported, so the process stays visible to you.
Steps, volumes, rules and quality measures documented and agreed.
A limited run to prove quality and turnaround before full handover.
Access, training and handover planned with your team.
Regular reporting, with automation added where it makes the work faster or more accurate.
Access is limited to the people working on your process and set out in the agreement. Where personal data is involved, we agree how it is handled under Egypt's data protection law before work starts.
Defined, repeatable processes with clear rules suit outsourcing best. We assess each process while mapping it and tell you if it is a poor candidate.
Yes. Engagements can start with a pilot on one process, so quality is proven before anything more is handed over.
Start here
A few lines are enough to start. We reply within 24 hours.
You send a short brief
We reply within 24 hours with questions or a call
You receive a written scope, timeline and fee
Prefer email? info@raqmix.net
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